The worst experience we had in Portugal. Booked 3 tickets for their cave tour and followed the directions listed on their website. Arrived 30 minutes early and couldn't locate the departure point. Upon calling the office, we were told the address listed was incorrect and that the departure point was nowhere near our location. Despite the incorrect address being listed, they refused to allow us to join the later tour or rebook. Based on similar reviews, this is common practice for Aurora. Greedy and unprofessional.

Our worst experience in Portugal was with Aurora. We booked three tickets for their cave tour and followed the directions provided on their website. Despite arriving 30 minutes early, we couldn't find the departure point. When we called their office, we were informed that the address listed was incorrect and that the actual departure location was far from where we were. Even though the mistake was on their end, they refused to let us join a later tour or reschedule. After reading similar reviews, it seems this is a common practice for Aurora—greedy and unprofessional.

Great trip, knowledgeable and skillful guide with lots of extra information, well organised and not too long, would recommend, wear a hat if you are worried about your hair, some of the birds in the caves like to drop presents!